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Cosmic
ComNet Apprentice

[VE-ARMY] Lieutenant General
[VE-DJO] Krath Prophet(ess)
[VE-VEEC] Chief Editor

Post Number: 5592
Total Posts: 7772
Joined: Sep 2000
Status: Offline

Support Forum?

June 10, 2007 11:39:40 AM

Hey Kad,

Was toying with the idea of having a forum under Neutral Messages titled SupportNet that people can use to post their ComNet/site problems.

Just a thought. :P Oh, and I've been getting the following message lately (whenever the site loads up slowly). It's the VE Today section on the main site:

VE TODAY ERROR

If this problem persists, please contact the administrator. ([email protected]) Please send the following message in your email:
TYPE: Application
MESSAGE: An error occurred when performing a file operation read on file /home/virtual/site3/fst/var/www/html/rss_cache/comnet_newposts.rss.
DETAIL: The cause of this exception was: java.io.FileNotFoundException: /home/virtual/site3/fst/var/www/html/rss_cache/comnet_newposts.rss (No such file or directory).

1 CFFILE (26,0) /home/virtual/site3/fst/var/www/html/rss_cache_store.cfm
2 CFINCLUDE (9,0) /home/virtual/site3/fst/var/www/html/rss_display_comnet_newposts.cfm
3 CFINCLUDE (63,0) /home/virtual/site3/fst/var/www/html/news.cfm
4 CFINCLUDE (242,0) /home/virtual/site3/fst/var/www/html/main.cfm
5 CF_MAIN (86,0) /home/virtual/site3/fst/var/www/html/main.cfm
6 CF_MAIN (1,0) /home/virtual/site3/fst/var/www/html/main.cfm

-----------------------
Cleric "Cosmic" Vor'soth
CoT/LG Cosmic/HCA-3/Tadath/VEA/VE
[OPE][OTH][OPA][EW1][CDS][IH][GS][LM][SoS][CRoM][CoH][PoC][MSM][SCP][SoA][IOC]
-----------------------
Cleric "Cosmic" Vor'soth
SL/KPR Cosmic/Lion 1-1/Lopen/VEDJ/VE
[VP][WoS2][KC1][SoY][EoP][OAK]
-----------------------

Cosmic
ComNet Apprentice

[VE-ARMY] Lieutenant General
[VE-DJO] Krath Prophet(ess)
[VE-VEEC] Chief Editor

Post Number: 5593
Total Posts: 7772
Joined: Sep 2000
Status: Offline

RE: Support Forum?

June 10, 2007 12:07:05 AM

Oh yes, this too :P

Error Occurred While Processing Request
The request has exceeded the allowable time limit Tag: cfoutput

Please try the following:

* Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debugging Settings, and select the Robust Exception Information option.
* Check the ColdFusion documentation to verify that you are using the correct syntax.
* Search the Knowledge Base to find a solution to your problem.

Browser     Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.12) Gecko/20070508 Firefox/1.5.0.12
Remote Address     24.7.179.45
Referrer     http://comnet.imperialnetwork.com/topic/8256/
Date/Time     10-Jun-07 11:47 AM

-----------------------
Cleric "Cosmic" Vor'soth
CoT/LG Cosmic/HCA-3/Tadath/VEA/VE
[OPE][OTH][OPA][EW1][CDS][IH][GS][LM][SoS][CRoM][CoH][PoC][MSM][SCP][SoA][IOC]
-----------------------
Cleric "Cosmic" Vor'soth
SL/KPR Cosmic/Lion 1-1/Lopen/VEDJ/VE
[VP][WoS2][KC1][SoY][EoP][OAK]
-----------------------

Kadann
ComNet Emperor

[VE-DJO] Dark Jedi Master
[VE-VEHC] Grand Moff

Post Number: 1524
Total Posts: 2361
Joined: Jan 1998
Status: Offline

RE: Support Forum?

June 10, 2007 2:02:11 PM

Good suggestion Cosmic.

I've added a SupportNet to the ComNet. If anyone is getting errors, please post up the error in the SupportNet. Before posting the error, make sure to check to see if anyone has already posted a similar error and then just add on to the topic if there is one already started for the same error.

As for these particular errors, I am currently looking into getting them fixed. I'm not sure why they are occurring yet; but should be able to fix them once I get some time to investigate further.

-----------------------
Grand Moff Kadann, Dark Lord
Head of the Vast Empire High Council
HHC/GM Kadann/HC-1/mSSD Atrus {EE}{MoH}{TT}{SY4}

Kadann
ComNet Emperor

[VE-DJO] Dark Jedi Master
[VE-VEHC] Grand Moff

Post Number: 1531
Total Posts: 2361
Joined: Jan 1998
Status: Offline

RE: Support Forum?

June 14, 2007 7:02:15 PM

This problem should be fixed now. Let me know if anyone sees this again.

If anyone sees it, post up a bug report on the support forum.

-----------------------
Grand Moff Kadann, Dark Lord
Head of the Vast Empire High Council
HHC/GM Kadann/HC-1/mSSD Atrus {EE}{MoH}{TT}{SY4}

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